I have posted before about the troubles that I am having with my email, but it seems to be getting worse. Lots of emails just aren’t making it into my Hotmail inbox these days, they don’t even make it into the spam box, they just disappear. What is particularly strange is that the missing emails are generally from university addresses rather than the throw-away email accounts that are more likely to be filled with spam.
So, the point of this post: if you email me and don’t get a response, I’m sorry but it’s probably because I never received it. Please try again, and CC in Bill Gates so he is aware of my plight.
On Tuesday I blogged that over the previous week at least two of the emails I had sent through hotmail had gone missing: all the recipient recieves is an email that is blank except for an advert at the bottom. Today I had two more hotmail emails go missing, or rather the same one twice, before the email finally successfully sent on the third occassion. I am currently checking that every email is sending….not particularly user-friendly.
I have no idea why the emails go missing (or rather why only some go missing when the majority travel without a problem from the same browser on the same computer). I would be interested in knowing if anyone else has been having a similar problem.
Despite recent difficulties in accessing my Hotmail account I have been, all-in-all, pleased with the service they have provided over the years and have no wish to move. However, over the last week Hotmail has stopped sending some of the long emails I have been diligently typing out, and instead just sent the recipients the adverts at the bottoms of the emails. Without checking the contents of the ‘sent’ email in the ‘sent’ folder, the first I hear of the problem is if the recipient takes the trouble to ask if there was meant to be more to the email than they received.
To my knowledge only two of my emails have gone missing in action (although I have not checked every sent email), however, what has also been lost is my trust in the service. Whilst the majority of my emails may be of little worth, some are extremely important, and if an important one goes missing it can really mess up my job.
For me the question is how can Hotmail get back my trust. I don’t want to leave, and I certainly don’t want to take a walk to the Google-mail side of the street, but I equally don’t want to spend the rest of my life checking the ‘sent’ folder.
Usually I am not too bothered when a web site becomes inaccessible, there are few sites I can’t live without:
-YouTube, FaceBook, MySpace, Digg, Google: couldn’t care less.
-BBC, Newsgator, webometrics.org.uk: slightly annoyed but happy to wait.
-Hotmail: I’m tearing my hair out!
Over the last 24hrs I have found Hotmail increasingly difficult to access, with the last few hours being nearly impossible: connections are continuously timing out.
It’s unlikely that my inbox is filled with ‘can’t wait’ job offers and business opportunities, but it’s the not knowing that is driving me mad.
…with a picture of my empty sandwich packet.
[It turns out to be the simplest job in the world after giving up on MMS and POP3 and just sending the email from the Hotmail using the regular web interface!]