Webometric Thoughts

April 23, 2008

Wii Fit: Argos Changes the Rules

Filed under: wii fit — admin @ 7:49 pm

I have always had misgivings about ordering my Wii Fit from Argos. Whilst all the indicators seem to suggest that I will be getting a Wii Fit on Friday, they have changed the delivery time from between 12pm-6pm to between 8am and 6pm…at least according to the letters and phone calls that I keep getting!

OK, it is only the one phone call, and the one letter, but nonetheless very unexpected when ordering goods online. Is this over-the-top ‘customer service’ a reflection of their not knowing how to behave in an online environment, or is it because they have changed the delivery times? If it’s because of the delivery times then they could at least include an apology.

…on the subject to the Wii, Asda had Sega Superstars Tennis and Sonic and the Secret Rings for £15 each today…a reminder that it’s not always cheaper online.


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